Business Transformation & Operations Consulting
For organizations where growth now demands more from how the business runs.
Operations and business transformation consulting for established companies: operating models, KPIs, reporting, and processes redesigned so the business can grow without every decision routing through a few people.
Where Andrea works
Strategy, operations, and the systems that hold them together.
Engagements focus on the operating side of the business, where strategy either becomes execution or quietly stalls. That is where business growth consulting has to earn its keep: clearer ownership, better numbers, and processes people actually follow.
When the answer involves technology, the work connects directly to AI implementation and business process automation, so recommendations do not stop at a slide.
- Operating-model design
- Multi-site and franchise operations
- P&L, margin, and resource allocation
- KPI architecture and executive reporting
- Business process improvement and automation
- Organizational design and accountability
- Customer lifecycle and revenue operations
- Change leadership and strategy-to-execution alignment
How engagements work
The same discipline on every engagement.
- Diagnose the real constraint
- Understand the actual business problem before prescribing a solution, and separate the symptoms from what is really limiting performance.
- Make the economics visible
- Use financial implications, operating data, capacity, customer behavior, and organizational realities to evaluate every decision.
- Make the decision, then build the system
- Turn strategy into priorities, ownership, processes, tools, KPIs, and an operating cadence people can run.
- Drive adoption
- Stay through implementation. A strategy that never changes how the organization operates is not transformation.
Selected Systems & Solutions
The systems behind the work.
Examples of the kinds of systems Andrea designs and builds, drawn from her executive roles, her own software products, and independent work. They describe capabilities and project types, not a list of client engagements.
Multi-location operating system
Consolidating disconnected tools, customer records, reporting, and workflows into one operating environment with documented standards and shared definitions.
Executive reporting & decision systems
Automated workflows and executive dashboards that replace hand-assembled leadership reporting, built backward from the decisions leaders actually make.
Workflow transformation
Redesigning accumulated administrative work around automation and embedded AI assistance, keeping judgment-based steps with people.
Revenue intelligence
Analysis built on existing CRM data that surfaces opportunities and risks as a prioritized, owned list of work.
Customer lifecycle & revenue operations
Automated lead and customer lifecycle flows with clear ownership, escalation, and reporting.
Organizational knowledge systems
AI-assisted knowledge and documentation systems that make operating know-how easier to find and use.
Industry experience
Built inside operating businesses.
Andrea brings 18+ years of professional experience across business operations, hospitality, entrepreneurship, and leadership, including executive operations roles at Ninja Nation, a multi-location organization. The common thread is not the sector but the work: many locations, many people, and a need for shared standards.
- Multi-location and franchise organizations
- Service businesses
- Founder-led and entrepreneurial companies
- Hospitality
- Technology and software
Is this the right fit?
For businesses where growth has outpaced the operating model.
Who it’s for
- Founders and owner-operators whose business has outgrown the way it is run
- Executive teams leading multi-site, franchise, or distributed operations
- Organizations preparing for a new stage of growth, a new location, or a leadership change
- Leaders who want operating discipline without adding layers of bureaucracy
Problems it solves
- Growth that adds complexity faster than it adds profit
- Decisions that still route through the owner or a few senior people
- Reporting that arrives late, conflicts, or is not used to run the business
- Strategy that is agreed in the room and stalls in execution
- Teams working hard without clear ownership, priorities, or KPIs
How to begin
A typical engagement starts with a close look at how the business runs today, then a short list of decisions and priorities, then hands-on work alongside your team until the changes hold. Send a short inquiry describing the business and what needs to change. Andrea reads every inquiry personally, replies by email where there is a fit, and agrees scope, format, and timing after a first conversation. She is based in Denver, Colorado, and works with clients nationwide.
Related ways to work together
- AI consulting & implementationStart with an AI readiness assessment of workflows, systems, and implementation priorities.
- Executive advisory & fractional COOOngoing counsel, or selective hands-on operating leadership when availability allows.
- Custom AI & software developmentWhen the operating model needs an internal tool that off-the-shelf software does not provide.
Work with Andrea
Bring Andrea the problem that matters most.
Every consulting engagement begins with a conversation about where the business is today and what needs to change.