Andrea EastmanContact

Denver, Colorado

Andrea Eastman

Executive Operations · Strategy · Growth · Transformation

I lead organizations through growth, complexity, and transformation — aligning strategy, people, financial performance, and execution around the outcomes that matter most.

My career has been built operating businesses: leading multi-site organizations, owning complex business challenges, building teams and systems, improving performance, and turning executive strategy into results. I bring an operator’s judgment to ambiguous situations — understand the economics, identify what matters, make the decision, and drive execution.

Executive Operator · Founder · Business Builder · AI & Technology Strategist

Explore My ExperienceSelected WorkConnect With Me

I lead where growth, complexity, and change demand more from the organization.

What I lead

Strategy only matters when it becomes execution.

I work across strategy, operations, growth, people, financial performance, customer experience, organizational design, systems, and technology — and I stay through the part where the organization has to actually change how it works.

Enterprise Leadership

  • Executive decision-making
  • CEO and executive partnership
  • Cross-functional leadership
  • Organizational performance
  • Leadership teams and accountability
  • Organizational design
  • Change leadership
  • Strategy-to-execution alignment

Operations & P&L

  • Multi-site and distributed operations
  • P&L management
  • Budgeting and forecasting
  • Margin and profitability
  • Resource allocation
  • Operating models
  • KPI architecture and executive reporting
  • Process and performance improvement

Growth & Strategy

  • Growth strategy
  • Market expansion
  • Commercial and revenue operations
  • Strategic planning and prioritization
  • Customer economics
  • Customer lifecycle strategy
  • Business-model evaluation
  • Opportunity analysis and execution

Transformation & Technology

  • Business transformation
  • Enterprise AI strategy
  • Workflow redesign and automation
  • Technology and SaaS optimization
  • AI-enabled operating systems
  • Technology adoption
  • AI adoption and organizational enablement
  • Future operating models

Executive experience

An operator first.

My career has been built inside operating businesses — leading teams, managing multi-location organizations, owning financial and operational performance, building scalable systems, solving complex business problems, and translating executive priorities into execution.

Across 18+ years, I have worked across hospitality, service businesses, entrepreneurship, multi-site operations, growth, technology, and organizational transformation. I have led through periods of expansion, operational complexity, restructuring, system implementation, and change.

That operating background now includes a deep understanding of AI and emerging technology. I evaluate technology through the same lens I evaluate any business investment: economics, people, process, customer experience, scalability, and execution.

  1. 2025 – Present

    Senior Vice President

    Ninja Nation

    Scope
    Executive responsibility across the operating side of a multi-location organization, working directly with company leadership on priorities, performance, and how the business runs.
    Leadership
    Leads operating functions and cross-functional initiatives, partnering with executive peers and location leadership on accountability and execution.
    Business Ownership
    Accountable for operating performance, the systems the business runs on, and translating executive strategy into decisions locations can act on.
    Transformation
    Consolidated fragmented tools and reporting into a shared operating model, and introduced AI and automation where it changed the economics of the work.
    Impact
    Locations operate from shared definitions, shared data, and a consistent operating cadence rather than local habit.

  2. 2024 – 2025

    Vice President, Franchise Operations

    Ninja Nation

    Scope
    Franchise operations across a distributed, multi-location footprint, spanning operating standards, performance, and franchisee support.
    Leadership
    Led franchise operations and worked directly with owners and operators on performance, staffing, customer experience, and execution.
    Business Ownership
    Accountable for operational performance across locations and for the standards and reporting used to manage it.
    Transformation
    Built the operating documentation, KPI architecture, and reporting cadence used to run and compare locations.
    Impact
    Franchise performance became measurable and comparable, and support shifted from reactive to structured.

  3. Present

    Founder

    A.G.E. AI Partners

    Scope
    Strategy and transformation firm advising organizations on operating-model design, business systems, and practical AI adoption.
    Leadership
    Owns the firm, its client engagements, and delivery.
    Business Ownership
    Full business ownership: positioning, commercial decisions, and client outcomes.
    Transformation
    Engagements span operating-model redesign, systems consolidation, executive reporting, and AI implementation.
    Impact
    Clients leave with systems and operating habits that continue after the engagement.

  4. Present

    Founder

    Andrea Grace LLC

    Scope
    Colorado software company that owns and operates a portfolio of early-stage products.
    Leadership
    Owns product direction, development priorities, and go-to-market decisions.
    Business Ownership
    Financial and commercial responsibility for the portfolio.
    Transformation
    Takes products from concept through build and release, including AI-enabled products such as Knovaly.
    Impact
    A working portfolio spanning revenue intelligence, health, food, sport, and family products.

  5. 18+ years

    Earlier executive, Chief of Staff, hospitality, and entrepreneurial leadership

    Multiple organizations

    Operating and leadership roles across hospitality, service businesses, entrepreneurship, and multi-site operations — covering P&L responsibility, team leadership, customer experience, growth, and systems implementation.

    Content placeholder: specific employers, titles, dates, and outcomes for these earlier roles have not yet been supplied and are intentionally not stated here. Send the verified details and this timeline entry will be expanded into full Scope / Leadership / Business Ownership / Transformation / Impact entries.

How I operate

  1. 01

    Diagnose the real constraint

    Understand the actual business problem before prescribing a solution. Separate symptoms from the issue that is really limiting performance.

  2. 02

    Make the economics visible

    Use financial implications, operating data, capacity, customer behavior, and organizational realities to evaluate decisions.

  3. 03

    Make the decision — then build the system

    Turn strategy into priorities, ownership, processes, tools, KPIs, operating cadence, and execution.

  4. 04

    Drive adoption

    Stay through implementation. A strategy that never changes how the organization operates is not transformation.

Selected work

Business Transformation & Operating Systems

Work delivered inside operating businesses. Some engagements cannot be named publicly, so they are described by the problem, the decision, and what changed.

Multi-Location Operating System

Challenge
A multi-location organization ran on disconnected tools. Reporting, customer data, and daily workflows lived in different places, and no location worked the same way twice.
Diagnosis
The problem was not software. There was no agreed operating model, so every location optimized locally and comparison across the business was impossible.
Decision
Separate what genuinely had to be standard from what could stay local, then consolidate onto one operating environment rather than adding another tool.
Execution
Consolidated workflows, customer records, reporting, and operational processes into a single system, with documented standards and a reporting cadence behind it.
Impact
Locations began working from shared definitions and shared data instead of separate spreadsheets and local habits.
Multi-Site OperationsOperating ModelBusiness Systems

Revenue Intelligence

Challenge
Years of CRM history contained obvious revenue signals that nobody had time to look for manually.
Diagnosis
Not a data problem — an attention problem. The revenue moments that mattered were never defined, so nobody was accountable for acting on them.
Decision
Define the commercial moments that actually move revenue — lapse, renewal, rebooking, win-back, stalled pipeline — and make each one detectable and assignable.
Execution
Built analysis layers on existing CRM data that surface opportunities and risks as prioritized, owned work.
Impact
Revenue conversations shifted from gut feel to a ranked list grounded in the company's own data.
Commercial OperationsCustomer EconomicsCRM

Executive Reporting & Decision Systems

Challenge
Leadership reporting was assembled by hand each cycle, which made it slow, inconsistent, and out of date by the time it was read.
Diagnosis
Reporting had grown around what was easy to export rather than around the decisions leaders were actually making.
Decision
Work backward from the decisions to the smallest set of numbers that inform them, and automate everything below that line.
Execution
Built automated reporting workflows and executive dashboards that pull operational data into a consistent, decision-ready format.
Impact
Reporting became routine rather than a project, and meetings started from the same version of the numbers.
KPI ArchitectureExecutive ReportingOperations

Workflow Transformation

Challenge
Teams spent significant time on repetitive administrative work that had accumulated over years without being examined.
Diagnosis
Much of the workload was structural, not necessary — steps preserved by habit rather than by judgment or customer value.
Decision
Keep the judgment-based steps with people and redesign the rest around automation, accepting the change-management work that came with it.
Execution
Reworked processes with AI assistance embedded in the workflow, plus internal tools for the steps that needed a human in the loop.
Impact
Manual handling dropped and staff time moved toward work that required people.
TransformationAutomationChange Leadership

Customer Lifecycle & Revenue Operations

Challenge
Leads and customers were handled inconsistently, and follow-up depended on who happened to remember.
Diagnosis
Lifecycle stages had no shared definition and no owner, so conversion losses were invisible rather than managed.
Decision
Define the lifecycle end to end, assign ownership at every stage, and instrument the transitions.
Execution
Implemented automated lead and customer lifecycle flows with clear ownership, escalation, and reporting.
Impact
Follow-up became systematic rather than personal, and lifecycle data became reliable enough to act on.
Revenue OperationsCustomer ExperienceGrowth

Organizational Knowledge Systems

Challenge
Institutional knowledge lived in people's heads, scattered documents, and old message threads.
Diagnosis
Knowledge was organized around the org chart instead of around the questions people actually asked, which made scaling dependent on tenure.
Decision
Restructure documentation around real questions and make it maintainable as the business changes.
Execution
Built AI-assisted knowledge and documentation systems that keep answers findable and current.
Impact
Onboarding and day-to-day answers stopped depending on interrupting the one person who knew.
Organizational DesignScalingBusiness Systems

Founder

A.G.E. AI Partners

A.G.E. AI Partners is the strategy and transformation firm I founded to help organizations modernize how they operate. The work spans operating-model design, business systems, AI strategy, workflow transformation, executive advisory, and practical implementation.

Executive strategy and transformation

Operating-model design

AI strategy and roadmaps

Workflow and process redesign

AI adoption and change management

Business systems consolidation

CRM and operational architecture

AI-enabled operating systems

Custom internal tools

AI governance and implementation planning

Visit ageaipartners.com

AI & emerging technology

AI is a capability. Business performance is the objective.

I start with business economics, strategy, workflow, customer experience, organizational capacity, data, adoption, and return — not novelty. Most of the value comes from deciding what to change and who has to change it.

Knowing where AI does not belong matters as much as knowing where it does. Plenty of problems are pricing problems, staffing problems, or accountability problems, and no model fixes those.

  • AI strategy and roadmaps
  • AI workflow integration
  • Revenue intelligence
  • AI-assisted knowledge systems
  • Executive reporting automation
  • Business operating systems
  • Workflow automation
  • Custom internal applications
  • Organizational AI adoption
  • Business process redesign

Builder

Things I'm Building

I also build early-stage software products. Building keeps me close to customer discovery, product strategy, AI capabilities, technology economics, and the realities of taking an idea from concept to something people can actually use.

Knovaly

Active / Building

Revenue intelligence for HubSpot.

Knovaly reads the CRM data a company already has and surfaces the revenue signals that tend to stay buried in the database: dormant customers, rebooking and renewal windows, win-back candidates, and risk sitting in open pipeline. Most teams do not have a data problem — they have an attention problem.

Revenue IntelligenceCRMSaaSAI Product
knovaly.com

Impactlio

In Development

An AI-enabled platform currently being built.

Impactlio is in active development. Details will be shared as the product takes shape.

AI ProductIn Development
Details coming soon

Andrea Grace LLC

Software & Product Portfolio

Andrea Grace LLC is the Colorado company that owns and operates the products below, along with this website.

  • Knovaly

    Revenue intelligence for HubSpot, surfacing commercial signals inside existing CRM data.

    Visit site →

  • Impactlio

    An AI-enabled platform in active development.

    In development

  • Obstacle IQ

    AI-powered movement analysis and coaching for obstacle course racing, ninja, parkour, climbing, and functional fitness athletes.

    Visit site →

  • Tasted Table

    A collaborative family cookbook that preserves recipes, stories, photos, and voice recordings across generations.

    Visit site →

  • FoodDropr

    A platform helping food creators, home bakers, and food businesses manage orders, menus, and customer experiences.

    Visit site →

  • Stay Steady

    A health and habit platform built for people on GLP-1 medications, focused on nutrition, accountability, and long-term results.

    Visit site →

  • Little Ember Stories

    Personalized storytelling experiences designed to inspire imagination, connection, and learning.

    In development

  • Grace Manifest

    Tools and resources focused on intentional growth, reflection, and personal development.

    In development

What’s next

I am open to select executive leadership opportunities where growth, operational complexity, transformation, or significant change require experienced leadership.

I also advise organizations on AI strategy and business transformation through A.G.E. AI Partners.

  • President
  • Chief Operating Officer
  • Chief of Staff
  • SVP / VP Operations
  • Business Operations
  • Strategy & Transformation
  • Growth & Commercial Operations
  • General Management

Connect

Let’s Talk

For executive leadership opportunities, advisory work, strategic partnerships, or conversations about building and transforming businesses, email is the fastest way to reach me.

apps@andreaeastman.com
Products
Andrea Grace LLC
Location
Denver, Colorado